The issue of Brother printers offline is an error that happens frequently, which is why we will discuss the causes for this error and the solutions. We will then look in detail at the solution to Brother Printer offline issue for both Windows and Mac operating systems.

What are the Basic Causes for the Brother Printer Offline?

Here is a common cause that can cause Brother Printer offline error:

  • Brother Printer Paper jam error
  • Paper jam error
  • The error in the network connection between your printer and your computer.
  • Ink toner blockage
  • The printer isn’t assigned as the default printer.
  • Because of the print job getting stuck in the queue
  • Old or corrupted printer drivers.
  • If you’ve chosen “use offline mode”, this may also display an offline issue.
  • Wrong printer settings.

It’s not a daunting task to restore a Brother Printer Online back and consequently print without hassle. If you’re not equipped with expertise in technology, you may fail in converting an offline Brother Printer Online. At that moment, you might feel lost and begin looking for help. Therefore, we’ve gathered some practical strategies to solve this issue. Let’s take a look!

Follow The Steps To Fix Brother Printer Offline Issue

1. Set Brother printer as the default printer the default printer

  • If the Brother printer isn’t set to be the default printer, you could be faced with the Brother printer disconnect issue. Follow the below-described steps to configure your printer to default.
  • In the beginning, visit the Control Panel’ using the Windows search feature.
  • After the Control Panel is open, select “Devices in addition to Printers’. The following print list will appear in the display.
  • Right-click your Brother printer from the list of printers displayed and choose the option of “Set as Default Printer.
  • Then start the printing device to see whether the disconnecting issue is resolved.

2. Utilize ‘Unchecking’ offline status to fix the Brother Printer Error

  • The next and most crucial aspect you should check is to uncheck the option of Using Printer Offline. This is an excellent way to solve your question, “Why is my Brother printer offline.
  • Follow the below steps to fix the problem. Brother Printer that is disconnected within Windows 10 blunder.
  • Right-click and open the control panel at the first catch, then click on the gadgets and Printers’ choice.
  • Now click right-click upon the printer’s icon and snap on “see what’s being printed’.
  • Click onto the print symbol of the Bother and snap on to see what’s printing.
  • Then, select the printer option from the topmost point of the window and check whether there’s a mark on the ‘utilization Printer disconnected’ selection. If the checkmark is present, you can uncheck the box by pressing on it.
  • Then, click on the printer option at the top and select the drop all records option.
  • This arrangement is expected to help you fix the issue of the ‘Sibling printer continues to disconnect from Windows 10.’

3. Clear and Restart Print Spooler – If Print Job in Queue

This Brother printer offline issue is easily solved by restarting the printer spooler’s services. Follow the steps below to follow

  • Open the Service Windows by using Windows Search or run an order.
  • Click on” Print Spooler in the right-hand corner of the help window.
  • Click on the Print Spooler option and then select the option ‘Stop’.
  • Start File Explorer and peruse the area that is accompanied by it. You can also reorder this information in the File Explorer address bar and click to enter.
  • Type C:\Windows\System32\spool\PRINTERS
  • Select all the files from the organizer for printers and then press erase.
  • Go back to the ‘Print Spooler option. Right-click on it and choose the option ‘Start’ to start the spooler administration again.
  • Additionally, ensure that the default type of spooler you choose is automatic.

4. Check For Printer Jam Error

Due to a paper jam error, Your printer could fail to operate normally and cause a blunder that is da isconnected or offline issue in the Brother printer. Follow the steps below to correct this problem –

  • If you find that your paper has jammed between the rollers, turn off the printer, and unplug the supply of force.
  • Open the printer to remove the rollers with care.
  • If this option isn’t accessible, try cautiously pulling from the paper.
  • If the paper has fallen separated from the centre of the rollers, make a printing request.
  • If you follow these steps, you will resolve the Brother printer that’s not printing correctly.

5. Update Printer Driver to Fix Brother Printer Error

  • Older drivers for printers can make your printer cease to function. To resolve this issue, look over the provided tips.
  • Just right-click the Windows Start menu and snap on the Gadget Manager option.
  • Double tap in the print line to increase the duration of your rundown.
  • From there, click on the printer and right-click to restart the driver.
  • Then choose ‘Peruse’ on your PC to find the driver’s programming.
  • On the next screen, select the button ‘peruse’ below the search area for the driver’s selection.
  • Select the envelope for downloading the driver area, then click “alright”.
  • Click Next and after refreshing the driver is complete, snap.

How to fix Brother Printer Offline Problem on Mac?

There are a variety of causes that could trigger the problem of “The Brother printer going disconnected or offline on Mac. Let’s look at the most common reasons:

  • Jamming of paper, faulty equipment, outdated programming, or even no Ink Toners.
  • “Use printer disconnected” mode is selected from the settings for your printer. This is where you have to ensure that this option is not checked regularly.
  • Firewall settings can block the printer, causing it to give the disconnected error.
  • The Mac working framework includes many printer drivers as well as USB connections. So the only thing you have to ensure you’re able to ensure that your printer will detect the Mac gadget and not the other reverse.
  • Reinstalling the driver to solve Brother printer not connecting to the network within Mac.
  • To access your MAC device, open the system and choose Preference > Printer and Scanner.
  • Select your printer, then click the (– ) sign to remove the printer.
  • Now download your driver for your printer from Brother’s official site.
  • Begin by restarting the printer. Following that, you can open the recently released driver for your printer.
  • Now, choose the printer, and then insert the port for paper. Please read the directions in the manual carefully.
  • Select the printer with a sibling and then introduce it to the port for paper.
  • Once the driver has been launched, open the “Apple” menu and select “Framework Preferences”.
  • Start your Apple menu and choose System Preferences.
  • Click on the “Printers and Scanners” alternative.
  • Now, click the “+” sign and select “Add printer or scanner”.
  • Select the displayed Brother printer in the appearing window.


We have provided all the details regarding this Brother Printer offline issue and solutions to resolve it. We hope you can solve the issues yourself. If you cannot resolve the issue, call Brother Printer Customer service.

Also Read: Facing Brother Printer Offline Issue on Mac- How to Fix It?